Career Tips

How many times have you had a client no call or even no show each month? Have you tracked this? I know salons that are losing $400-$800 per week just on no shows alone. That is an incredible hit to a small business. So let...

From the beginning of time, beauty professionals never just worked on hair, skin, or nails. We serve as trusted confidants to a client’s challenges, dreams, and aspirations, soothe a troubled spirit with a cooling shampoo, kindle a winning attitude with kind words and a...

For 17 years, the service vision for John Robert’s Spa was “To enhance the quality of lives around us.” I loved that; I was so proud of it.  However, I realized that it was too big, too aspirational for my team members. If a...

In an industry that celebrates diversity and unconventionality, one characteristic is universally shared by successful icons and artists – a passion for lifelong learning.  Paying a nod to the curiosity and quest for continual improvement that defines the careers of beauty’s most accomplished artists,...

The ultimate goal for many hairstylists is to eventually become a 6-figure stylist.  Meaning, you would bring in $100k + in SERVICE SALES every year behind the chair. I want to give you the calculation to hit 6 figures.  Baby steps to get you to become a...

Have you thought about what success means to you?  Success means something different to each and every single one of us! Right?  I would love for you to sit down and define what true success means to you. Once you have a clear vision...

A new client, whether a walk-in or a referral, is a nugget of gold.  So, how do you craft this nugget into a thing of beauty?  How do you hold onto this 1st timer as a long-term jewel in your collection?  Here are my top five tips...

Managing a salon is a never-ending process, and to succeed, managers need to constantly be planning ahead and be proactive with implementation. Every salon owner should be asking what they are doing to grow their business in the months ahead. The people who take...

Congratulations! You have chosen the hairdressing industry as the vehicle to give you a better life. Great choice!  For some people, this industry gives their life meaning, creates opportunities, and provides financial reward that they never thought...

The beauty business can get pretty ugly as it takes its toll on service providers.  Long hours on your feet can trash your body and shorten your career.  Here are Ivan Zoot's top five tips for long-term career comfort and personal durability.